Frequently Asked Questions

Our products are available for purchase through our official website, We offer a variety of Kenyan fabric products, including our signature dog leashes, apparel, and home décor items.

We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and iDeal. All payment options will be listed at the checkout page.

Once your order has been shipped, you will receive an email with your tracking information. You can use this information to track your order through the courier’s website. If you have any issues tracking your order, please contact us at

Yes, we accept returns and exchanges within [insert number of days] days of receipt. Items must be in their original condition and packaging. For more information, please refer to our Return Policy or contact our customer service team for assistance.

 Yes, we offer international shipping to various countries. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Terms for more details

Care instructions vary depending on the product and fabric type. Generally, we recommend hand washing or gentle machine washing for our fabric products, with specific instructions provided on the product label or our website.

Absolutely. Our products are ethically sourced and produced. We collaborate directly with Kenyan artisans and ensure fair labor practices and compensation. We are committed to supporting local communities and preserving traditional crafts.

Yes, we offer customization options for certain products. Please visit our Custom Orders section on our website or contact us directly at to discuss your customization requirements.

BENDERAH is committed to sustainability and ethical business practices. We strive to minimize our environmental impact and support local communities through responsible sourcing and production methods.

If you have any additional questions or concerns, please feel free to contact us via email at or through our contact form on the website. Our customer service team will be happy to assist you.

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