Effective Date: 04 March 2024
Welcome to BENDERAH. The following Shipping Terms are designed to ensure that your experience with our products is seamless and enjoyable. These terms apply to all items purchased through our website located at www.benderah.com.
- General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
- Delivery Location
Items offered on our website can be offered globally.
- Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfil your order within [number] business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on Sundays.
- Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
- Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at info@benderah.com.
- Questions
If you have any questions about the delivery and shipment of your order, please contact us at:
BENDERAH
Postbus 9171
1006AD Amsterdam
Netherlands
Email: info@benderah.com